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The Cosmopolitan Disconnects Complimentary WiFi

Where: 3708 Las Vegas Boulevard South [map], 89109
November 1, 2011 at 7:44 PM | by | ()

We can't say we're curious as to why, but we are pretty disappointed to hear that The Cosmopolitan has pulled the plug on complimentary WiFi throughout the resort.

A call to the hotel's main line (and another to the reservation line 'cause we're paranoid like that) confirms that if you want to dial in, you'll need to fork over $15 per 24-hour period. We understand the sizeable revenue stream that charging for Internet can generate, but we wonder if this move is to stave off having to renege on the resort's promise to never charge a resort fee?

Someone may want to remind Cosmo CEO John Unwin about what he told the Las Vegas Sun back in January when discussing resort fees and WiFi charges:

"People find it irritating to pay $15 to use their computers.”

Yep. Still do.

New -- More details from The Cosmopolitan:

"Guests may access the internet throughout The Cosmopolitan of Las Vegas at the cost of $15 for 24 hours. With this optional service, guests may connect up to two devices to the network anywhere on the property."

Archived Comments:


Keep it classy. Another reason not to go here. Oh well.

Pulled the Plug

From a tweet I found, The Cosmo pulled the plug on free WiFi at least several days ago, if not more.

Such a shame!

The free WiFi barely lasted a year. Booo. Altho, props for them at least allowing up to two devices for the $15 charge. Doesn't make it ok but it is a little something.

One more thing this hotel sucks at

They had just changed it after we had booked the room for 4 days. Had many problems with this place. This was icing on the cake.