Although the identities of this guest remains confidential, we are saddened at the news of the death of a former customer.
Our company has played an industry-leading role in developing systems and protocols to prevent and protect guests from such issues.
Within hours of receiving this alert from the Health District, Luxor began immediate remediation procedures. Luxor has had a comprehensive water management program since 2008. Treatment involves superheating super-chlorination of the water system.
We are confident in the integrity of our systems and the safety protocols we follow at all our hotels. Guest and employee safety is always a top priority at our Company.
Even before last summer, MGM Resorts led the industry with aggressive and stringent programs to control Legionella issues common to all large buildings.
We developed water management programs and implemented resort testing protocols to regularly monitor for Legionella. We treat our water systems preventatively, before bacteria are detected. We’ve worked to change regulations so we can implement more aggressive measures.
Last July, six guests of ARIA contracted the illness.