I have/had reservations at Billís after the closing date. If I did not read Vegas news blogs like a mental patient I still would not know my hotel room was not going to be there. A lady in customer service said they knew the February closing date two months ago. BTW, they are offering the Quad as a substitute for my suite.
Luckily, VegasChatter keeps readers like Keith sane by keeping him in the know. Not hearing a peep from Bill's himself, he contacted them to learn of The Quad replacement offer.
We reached out to a Caesars rep to find out just what the deal is on notifying guests like Keith. The answer we got was that guests with post February 4 reservations have been contacted. Since it turns out that may not be entirely the case, Caesars provided the following information for folks in the same boat as Keith:
All guests who made reservations beyond Feb. 4, 2013 will be contacted by a member of our team to assist with making an alternate reservation at Flamingo Las Vegas or another Las Vegas sister property. If you have pre-paid through a third-party or have not yet heard from an agent, please call 702.733.3386. This line will direct you to a dedicated voicemail box created specifically for guests who had reserved future dates at Billís Gambliní Hall & Saloon. The voicemail box is monitored 24-hours a day and a team member will be in touch with you shortly to assist you with your arrangements.
Keith didn't indicate if he booked through a third party or not
like 99% of mental patients do.
Do you have a reservation at Bill's beyond February? Were you contacted or did you pick up the phone after reading VegasChatter? What room were you offered as a replacement? Let us know!
(PHOTO: Bill's Gamblin' Hall on Foursquare)