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Days After Cyber Attack, Venetian, Palazzo Websites Still Down

February 14, 2014 at 1:56 PM | by | ()

2.17 Update: The websites were partially restored today and can be used for online bookings once again.

On February 11, hackers gained control of websites of the Las Vegas Sands and showed Venetian and Palazzo, as well as a sister property, in flames. Four days later, the sites are still offline.

The takeover, believed to be in response to owner Sheldon Adelson's pro-Israel views and which condemned weapons of mass destruction, included the listing of sensitive employee data, from Social Security numbers to email addresses. Sands executives with Nevada gaming regulators and US federal investigators are working to track down how this happened, who is to blame and to discover just what other information may have been compromised. Reuters states that Sands "had not ruled out the theft of customer information such as credit card numbers" as of yet. Although, other sites are reporting that customer information has been confirmed as safe.

USPoker.com reports that the poker rooms of the Ventian in Las Vegas and Sands in Bethlehem are "both still affected by the cyber attack." Writer John Mehaffey goes on to state:

Slots and table games are not affected by the website issues. The Grazie card still works in slots. Players may keep track of points and convert them to cash directly on the machine. Table game action is recorded by the pit boss.

You can read more of his report on the impact to gaming, here.

Venetian's Facebook page also has been silent but began posting again a short time ago with this simple message:

A statement from the Venetian under that post read:

The company's internal information technology team, along with outside consultants and experts, continue making progress in their efforts to return the company's websites to normal operation. We apologize for any inconvenience. (And in the mean time, we have amped up our social media posts...)

The Palazzo's Facebook page also heralded its return:

While the websites are down, you can contact Venetian or Palazzo via telephone for reservations or book through a third-party site.

(PHOTO: Vanessa S. on Foursquare)

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