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How To Handle Getting Walked at a Vegas Hotel

Where: 3570 Las Vegas Blvd S [map], 89109
May 12, 2009 at 5:19 PM | by markj | 1 Comment

Over at HotelChatter we told you about our recent experience trying to check-in at Caesar's. We figured now was a good time to give you a few quick tips about what to do if you attempt to check in to a Vegas hotel and they attempt to walk you.

What is "getting walked?"
When a hotel, or in the case of Vegas usually a "tower' oversells the hotel attempts to ship you off somewhere else for the night.

Can a hotel really deny your reservation?
Yes and no. An oversold hotel can ship you off to another hotel, though it is obviously a bad customer service move. Usually, the hotel tries to give you a better quality room at wherever they ship you off to, or give you a free dinner, or a free drink for your troubles. Worst case scenario should be-- they give you a comparable room at one of their towers.

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