Tag: MlifeView All Tags
It's time for another VegasChatter Question!
VegasChatter reader, Chris W, recently emailed us with a great question about casino hosts. Here's what he wants to know:
“Hello! I am an avid reader of the site, I check in two or three times a day to see if there are any new posts…I am an addict. Anyway, here is my Vegas question: I play a decent amount when I am in town and I have committed myself to the MGM properties to get the best out of MLife. About two years ago, I got a direct email from a “Junior Host” at the Mirage offering me a free room, contact him if there is ever anything he can do for show tickets, meals, etc. Since then however, I have received letters and mailers from the MGM, Bellagio and Aria from different marketing agents telling me to contact them for my free rooms, offers etc. SO, do I stick with my first guy from the Mirage to book all of my stuff even if it is at a different hotel or should I contact the representative of the hotel that I want to stay? My contact at the Mirage is sure good to me and I want him to get his credit/bonus etc. for me coming to an MGM property if it applies. Please help me clarify this, thanks!”
I play a decent amount when I am in town and I have committed myself to the MGM properties to get the best out of MLife. About two years ago, I got a direct email from a “Junior Host” at the Mirage offering me a free room, contact him if there is ever anything he can do for show tickets, meals, etc.
Since then however, I have received letters and mailers from the MGM, Bellagio and Aria from different marketing agents telling me to contact them for my free rooms, offers etc.
SO, do I stick with my first guy from the Mirage to book all of my stuff even if it is at a different hotel or should I contact the representative of the hotel that I want to stay? My contact at the Mirage is sure good to me and I want him to get his credit/bonus etc. for me coming to an MGM property if it applies. Please help me clarify this, thanks!”
Vegas Requests / Hotels / MLife / The Bellagio / Upgrades / → All Tags
Do you have a room booked at The Bellagio for an upcoming Vegas trip? Would you prefer to have a room near the elevator? You can select that on your Pre-Arrival Room Request list through MLife. You can also request an Express check-in, a crib, a room in the Spa Tower, a connecting room, a refrigerator, a roll-away bed, a pool view, and...Krispy Kreme?
A dedicated reader with MLife status sent us a screenshot of this crazy long pre-arrival request list when he was booking his trip at The Bellagio.
At first, we thought the long list was what you are offered when you book the Penthouse Suite but upon closer inspection, this seems to be a back-end website glitch of some kind as boxes include various travel agencies, corporations (presumably partnerships with MGM Resorts), credit cards, marketing promotions and good old-fashioned hotel packages. Indeed, many options don't make sense. Drill Down Room anyone? How about International Letter 1 and 2?
Still, the screenshot does give us an inside look at what's going on behind the desk when you check-in at a hotel, not just in Vegas, but anywhere. Notice the boxes for Prior Guest Inconvenience, Waive Resort Fee and Debit Card Open For Charging Privileges. So if you've ever doubted a hotel's promise to "make a note on your reservation", here's proof that they actually are.
Time for another VegasChatter Question! This one comes from Mayor Rusty who needs hotel help for a special occasion. Do you have a question about Vegas, too? We bet you do. Send it to us and you just might see it here on VegasChatter!
Now, back to VeagsChatter reader Mayor Rusty (seriously, he's a real mayor!) who is planning a trip to Las Vegas for his 40th wedding anniversary and needs help finding the perfect hotel room to celebrate those 40 years. He has just a few constraints for his search:
Social Rewards / Players Clubs / MLife / Top Guest / Topguest / Twitter / Social Media / MGM Resorts / → All Tags
As of August 31, 2013 Topguest members will no longer earn M life points for checking into an MGM Resort hotel. Any points earned through the use of Topguest through this date will be transferred into your M life account. For questions regarding your M life account please visit www.mlife.com/contact_us. For questions regarding your Topguest account, you can reach us by emailing firstname.lastname@example.org.
Back in April, we were seeing rumors that MLife would be changing the tier status requirements for their players club, but nothing was confirmed at the time. That changed this month when MLife officially changed point requirements for their tier levels and, specifically, for Noir, their top tier level.
Sapphire – Up to 24,999 Tier Credits
Pearl – 25,000 Tier Credits
Gold – 75,000 Tier Credits
Platinum – 200,000 Tier Credits
NOIR – By invitation only
Wouldn't you know it the day after we say to expect changes coming to your favorite players clubs, we begin hearing rumors about changes to one of the largest players clubs in Las Vegas. Our eyes spy the possibility of a shake up at the top of the MLife club.
Noir is the top tier of the MLife players club so, in theory, these changes would effect the players that supply MGM Resorts with the bulk of their gaming income. It's difficult for this writer to believe that anything negative will happen to the very top 0.2% of gamblers at MGM Resorts properties. It's more likely that this will be the beginning of a restructuring to the players club that would make sure those players are taken care of while trying to get more to step up their play to achieve a higher status.
MLife is changing their players club on October 1 and, of course, it will remain a little confusing. Like with all players club changes, MLife says the changes are to make your experience better. While there is some good information presented, changes to players clubs are rarely for the good of the player. Here are the some details:
The rolling expiration date for tiers and Tier Credits will be replaced with one set expiration date per year - October 1. If you advance to a higher tier before that date, you'll enjoy those tier benefits for at least a year!
The higher your tier, the more points and Express Comps you will earn at all M life destinations. We have broken it down by the percentage of Bonus Points and Express Comps you earn as you reach each new Tier Level:
• Pearl - 10% Bonus
• Gold - 20% Bonus
• Platinum - 30% Bonus
• NOIR - 40% Bonus
You'll still earn 10 tier credits for every base point earned at M life destinations in Las Vegas, 2 tier credits for every base point earned at Beau Rivage or Gold Strike Tunica, and 1 tier credit for every base point earned at MGM Grand Detroit.
Continue to use Express Comps at M life destinations for hotel, dining, and entertainment - or save them for an exclusive M life Moment. Express Comps earning will be limited to $5,000. NOIR members may earn up to $10,000 in Express Comps. NOIR advancement will be by invitation.
Look for more about these exciting changes in future M life communications. Thank you for being part of M life, and for giving us your valuable feedback.
Here's how positively MLife compares themselves to other players clubs in Vegas:
MLife / Players Clubs / Comps / Monte Carlo / Video Poker / → All Tags
We're not gambling experts and we may not be the smartest people, but one thing we do to our gambling advantage is pay attention. While killing time the other day at Monte Carlo we decided to play a little video poker. That was fine, but then we took notice of our MLife points. Because we're neurotic, we looked at our account online later that evening and realized that our points were different than when we left the casino. This reminded us of something that any other neurotic gambler might know or want to remember. MLife points aren't all created equal.
All players earn the same base number of points in each machine (1 point for every $2 of coin-in on slot machines or $10 of coin-in on video poker) but not all players are the same because, like other players clubs, MLife is set up in tiers. For example, if you are Gold cardholder, you will receive one point for every $1.75 of coin-in on slot machines or $8.75 of coin-in on video poker. If you've reached Platinum status you will receive one point for every $1.50 of coin-in on slot machines or $7.50 on video poker and specialty games.
Caesars Entertainment / Caesars Palace / Total Rewards / Flamingo / Websites / MGM Grand / Mlife / Players Clubs / → All Tags
Caesars Entertainment just launched a new website called Total Vegas to focus and consolidate information on all of their Las Vegas properties. We can access a slightly different version of Total Vegas through Caesars.com. Clicking on any destination shows us that the idea of Total Vegas isn't special to Las Vegas as this has been done for destinations where Caesars has multiple properties. For example, you can access Total Atlantic City, Total Tahoe, Total Tunica and more.
As a destination site, Total Vegas does a good job of compiling all of the information we could possibly want from Caesars in Vegas. For example, the Entertainment tab has links to all kinds of offerings (broken down by type) and includes all free and paid entertainment at all Caesars properties at once. This is much easier when planning a vacation than having to look at individual property sites. For Caesars, it also keeps us on their website instead of going to a magazine site that might have all activities from every casino, Caesars owned or not. This actually makes Caesars more a travel engine (like Expedia) for a Vegas vacation.
Cashing Out / MLife / Players Clubs / ARIA / Vince Neil / The Mirage / Facebook / → All Tags
Who cares about room and food comps when you can name a cute, adorable baby dolphin? Ok, us, but M Life wants to remind us that this is one players club that gives you things you never thought to ask for before, and maybe still don't want.
Today, The Mirage announced that a newly born dolphin calf has been named by M Lifer Mike Mendez of Scottsdale. He and the wife have dubbed the bambino "K2" after K2 Adventures, an Arizona foundation that gives money to children and families with special needs. Double awww...
Players Clubs / MGM Grand / MLife / Social Media / Facebook / → All Tags
MGM Grand has been tweeting about an ambiguous Mlife promotion where you can earn 5,000 tier credits. We weren't sure if we had to jump through hoops or go to Facebook and "like" something so we kept our eyes peeled to see what the deal was. Turns out all we had to do was enter our Mlife players club number, email and date of birth into a form on Facebook and we were granted our 5,000 tier credits.
Palazzo / Venetian / Players Clubs / Club Grazie / Las Vegas Sands / Comps / Slot Tournaments / MGM Grand / MLife / → All Tags
We were walking through Palazzo recently and noticed a few things that were different, including a setup for a slot tournament.
Slot tournaments usually aren't geared to the most "highly rated players", so maybe the (Venetian and the Palazzo are both beginning to rethink their Club Grazie comp policy and marketing to their medium rollers again.