Tag: Total Rewards

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Low Roller Casino Offers: Why Even Bother?

May 29, 2015 at 12:29 PM | by | ()

If you’ve ever used a player’s card while gambling in a Vegas casino, chances are you have received an invitation to return and gamble again. Offers for free or discounted hotel rooms, complimentary meals, show tickets, and gaming credit will accompany such invitations, based on your level of play.

While high rollers see the most generous offers, gamblers with more modest budgets are the most likely to benefit from comp offers. A couple free nights and a meal or two on the house are often enough to spur an otherwise unplanned Vegas getaway. True low rollers have historically been ignored when it comes to casino marketing offers, and that might be for the best.

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Total Rewards Bonuses Are Everywhere

May 6, 2015 at 3:42 PM | by | ()

We’re not entirely sure what exactly happened at Caesars Entertainment’s bankruptcy hearings but Total Rewards must have been a large part of the discussion. Since Caesars filed for bankruptcy earlier this year, their Total Rewards marketing has gone into overdrive. It makes sense since the database of customers is huge and there's minimal actual cost for these promotions.

You may remember that Total Rewards offered a 50% bonus on the first 50,000 Tier Credits you earned through March 31. This could equate to as many as 25,000 extra Tier Credits. It would take some money but if you planned on spending it anyway, the bonus was a nice boost.

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Total Rewards Has A VIP Inflation Problem

April 16, 2015 at 3:04 PM | by | ()

Caesars Entertainment, still navigating its way through a bankruptcy years in the making, is gambling with one of the most valuable assets in the casino industry. You probably know that we don’t mean the year old, $550 million dollar Ferris wheel. You might have guessed we’re talking about one of the mega resorts that line The Strip, but that’s not it. It’s the Total Rewards loyalty program, valued at more than a billion dollars, that is where all the action is.

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The Annual Total Rewards Credit Card Update Is Upon Us

February 12, 2015 at 3:48 PM | by | ()

Caesars Entertainment has been issuing a Total Rewards credit card since 1998. And, every year, they update the benefits. Some are added and some are taken away.

Once approved for the credit card, cardholders can typically enjoy perks such as:
○Automatic upgrade to Total Rewards Platinum tier status
○5X Rewards Credits for every $1 spent at Total Rewards destinations including hotel stays, gaming, dining, concert tickets and more
○2X earning on air travel, restaurants and gas
○Six-month free trial of CLEAR, which expedites security for approved travelers at Las Vegas and nine other CLEAR-enabled airports

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Total Rewards Going Paperless

February 6, 2015 at 11:44 AM | by | ()

This is going to be a transformative year for Caesars Entertainment, for better or worse. The company has already filed for bankruptcy and CEO Gary Loveman has announced plans to step down. New leadership will definitely have new ideas on how to turn things around, but some changes are already occurring.

Much of the bankruptcy reorganization will take place in the background. We'll never see much of the financial restructuring and that's okay. The things that will affect Caesars customers will be inside of their properties. The first two bits of news about the new Caesars Entertainment center around Total Rewards, their massive players club and marketing list.

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Caesars Entertainment Wants You To Stop By, Bring Money

January 17, 2015 at 12:39 PM | by | ()

Now that it's filed for bankruptcy, Caesars Entertainment is doing its best to assure everyone that everything is okay and no freak out is needed regarding upcoming stays or services.

The company is seeking help with some $20 billion in debt, but executives want you to know you don't have to seek out a new gaming home. Friday, Total Rewards members received an email from Caesars pledging that its players club will continue as is. And, that if you dropped in soon(ish) and threw some money around, they'd make it worth your while:

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Caesars Entertainment Enacts One-Price-Fits-All Resort Fee

Where: 89109
November 11, 2014 at 5:16 PM | by | ()

What a difference a year makes. After a shocking reversal on resort fees in 2013, Caesars Entertainment is now hiking the charges at six of its Vegas properties, instituting the same flat rate at all its Strip resorts.

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At Planet Hollywood, A Hike, A Search, And A Surprise

Where: 3667 Las Vegas Blvd South [map], 89109
November 10, 2014 at 5:54 PM | by | ()

I want to introduce myself. I'm George Addams, a frequent traveler to Las Vegas. I'm middle aged, I'm from the middle of America, and I'm a middle roller (green chip blackjack and dollar video poker). I like gambling, and all the kitschy things Vegas offers. I'm delighted to have been invited to write for VegasChatter. I plan to share stories of my Vegas adventures, hotel and restaurant reviews, and perhaps some tips on gambling and comps, too.

I'm currently at the diamond level in the Total Rewards players club offer by the casinos of Caesars Entertainment. As a member, I received an email for three comped nights at Planet Hollywood in a Hollywood Hip room, which is their least expensive room. I had never stayed there before, but I knew that as a diamond, if I stayed mid-week and not at high season, they'd likely have some extra empty rooms and I had a good chance to score a complimentary upgrade.

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More Ways To Earn Total Rewards Credits Without Visiting A Casino

October 28, 2014 at 12:36 PM | by | ()

There are a couple of new ways to earn Total Rewards credits without stepping foot in a casino. Earning points without visiting a casino is a useful way to keep existing points from expiring, especially if you only make one trip a year to Las Vegas. If you're new to Total Rewards, you might not know that points expire after six months of inactivity.

House of Fun on Facebook

Did you know you can earn Total Rewards credits when playing House of Fun on Facebook? You earn them whenever you purchase chips to play the game. Unfortunately, you cannot earn credits when playing with free coins. Also note that these are Reward Credits, the kind of credits you can use for hotel rooms, food, entertainment, etc. These aren’t Tier Credits which allow you to earn better status like Platinum, Diamond or Seven Stars.

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VegasChatter Questions: What Is A Host And What Can They Do For Me?

October 13, 2014 at 4:59 PM | by | ()

We’re always here to help when you have a question. VegasChatter reader Rob R. was just assigned a casino host for the first time and turned to us on Facebook for clarity and advice:

So I have a question that maybe someone can help me with... I'm a Diamond member with Total Rewards. I have been assigned a "Casino Host". What exactly is he/she and what kinds of things can they do for me? Am I supposed to tip him/her? I rarely even see him but I do have his cell phone number." -- Rob

Let’s first look at what exactly a casino host’s job entails and that's to create a relationship with players so that they become loyal to the casino (or casinos) they work for. In other words, the host works for a casino with the purpose of making customers happy during and in-between visits.

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What To Expect From Drai's At The Cromwell

Where: 3595 Las Vegas Boulevard South [map], 89109
March 28, 2014 at 8:19 PM | by | ()

We've told you about the 6Cs of The Cromwell. Now, we're moving onto the letter "D" as in Drai's from Vegas nightlife legend, Victor Drai.

Drai's After Hours club at Bill's Gambling Hall was both infamous and legendary. Let's put it this way. If you ended up at Drai's during your trip to Vegas, you had a very good time. (Wink, wink.) That, and you didn't get any sleep.

While Drai's After Hours club is set to eventually reopen in the basement of The Cromwell (it's currently housed at Bally's), Drai and his team are focusing first on their rooftop venues, Drai's Nightclub and Beach Club. Both of which will open over Memorial Day weekend.

We spoke with Managing Partner, Ryan Craig, who's been working the Vegas nightlife scene for over ten years, starting as a busboy at the now closed Tabu inside MGM Grand before working his way up to host and then eventually to director of VIP services at Wynn's nightclubs.

Craig is a good-looking, thirty-something dude with dark hair that ends just above his shoulders and which he tucks behind his ears. He speaks with a calm, steady and assured voice. And, perhaps, most advantageous to his career, he has an easygoing smile. A smile that says, “sure, order another bottle. No problem.” His unassuming manner flips the stereotype of a fast-talking, gelled-up, pinky ring-wearing club promoter on its head and now he's looking to flip the DJ-dominated Vegas club scene on its head with Drai's Nightclub.

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How And Where To Earn Players Club Rewards

March 20, 2014 at 4:48 PM | by | ()

Players clubs are simple on the surface: gamble a little in the casino and get rewarded with comps and discounts on your next visit. Of course, nothing is ever so simple. Every players club is different so let’s look at how players clubs work and how to get the best and most rewards. One hundred dollars spent is no longer the same at every casino and hotel.

Just about every business in America has a “loyalty club.” Car rental agencies, coffee shops, supermarkets and hotels all have their own way of rewarding addiction customers. Buy 12 cups of Starbucks coffee and get a 13th free. Woohoo! That’s a sweet $2.50 savings after spending $30 on coffee.

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